At Johnson & Johnson, we have a long history of strengthening the global health workforce through education and training. These are the people on the front lines of healthcare—the nurses, caregivers, community health workers, and others—delivering life-saving treatments and support to our communities every day. These everyday heroes provide everything from health education to preventive wellness solutions and clinical interventions. Their skills, knowledge and passion are instrumental to improving health outcomes for the world’s most vulnerable people and their families.
Sustainable Social Impact
Our Global Community Impact organization has the primary responsibility for helping empower healthcare workers through capacity building and innovative community-driven solutions.
For decades, we have been implementing both global and local partnerships to make sure that our work is sustainable and scalable. By leveraging the latest in health technology and innovation, our programs focus on delivering the best training resources and access to information, and advocating for supportive policies to ensure that health services and supplies are accessible to all—even to the most vulnerable populations, such as women and children, the elderly and people in conflict-affected areas. Our partnerships take a life-span approach to health workforce strengthening, starting with engaging young people in science and cultivating an interest in health careers; then on to scholarships for nursing or midwifery education; and to advancing the next generation of leaders with leadership and management training.
We marked a milestone in 2017 in Africa for supporting the front lines of health. By the end of the year, more than 10,500 healthcare providers had received critical skills training from Medical and Surgical Skills Institute (MSSI), based in Ghana. MSSI is an organization that was established in 2005 by Johnson & Johnson and other partners as a center of excellence to advance healthcare in West Africa. MSSI provides hands-on medical and surgical skills training in advanced trauma, including childbirth injuries; triage nursing; maternal healthcare; pediatrics; diabetes management and other specialty areas.
Also in Africa, we hosted our Strategic Innovation for Community Health pilot program for the first time in 2017 in Nairobi, Kenya. A partnership with INSEAD, the program is helping develop leadership and innovation capacity of key primary-care representatives across Africa as they work to build resilience in communities and health systems. The first African pilot drew 38 representatives from 14 countries, representing private-sector providers, public entities, government representatives, social enterprises and national associations.
Supported by Johnson & Johnson, MomConnect is a flagship program of the South African National Department of Health to register all pregnant women in the country and empower them with vital health information via weekly messages on their mobile phones. In 2017, MomConnect began to offer mothers the option to receive their messages via WhatsApp, the most popular instant messaging platform in South Africa. This represents a significant cost saving for the program, and enables longer-form, richer, more interactive, and more personal content. MomConnect is the first public benefit program in the world to have partnered with WhatsApp in this way. BabyCenter began working with a group of local experts to create new messaging content to expand MomConnect up to age 5, and to align it with the key messages of South Africa’s newly designed pediatric medical record, to be launched in 2018.
We sent our largest delegation ever to Bogota, Colombia, in 2017 for the One Young World Summit, an annual gathering where young healthcare leaders aged 18 to 30 share big ideas for creating positive change around the world. Our delegates included eight Johnson & Johnson scholars from our One Young World Scholarship Program, supporting those working on the front lines of delivering care.
2020 Goal UpdateDeliver innovative healthcare access and training programs that impact a billion lives in underserved areas.*TargetTogether with partners, train 30,000 skilled birth attendants to assist 6 million births.ProgressTogether with partners, trained 20,000 birth attendants, who assisted in 400,000 births.StatusOn track
Advocating for Nurses Around the World
Additional groups and teams across the enterprise engage in supporting our health workforce, including initiatives to help raise awareness and promote advocacy. When a severe nursing shortage challenged U.S. hospital and healthcare systems in 2002, Johnson & Johnson quickly responded and launched the Campaign for Nursing’s Future. Since then, the Campaign has worked to enhance the image of nursing as a profession in the United States with the general population; recruit more nurses into the profession; and retain nurses who have entered the workforce. In 2017, we celebrated the 15-year anniversary of the Campaign.
A core aspect of the Campaign has been award-winning television advertising that champions the profession of nursing to increase recruitment, and exemplifies the impact of caring for patients. To further support nursing recruitment, Johnson & Johnson has awarded over $20.8 million in scholarships and grants, working in partnership with various nursing organizations. According to a 2016 survey,27 70% of nurses, hospital administrators and nursing students see Johnson & Johnson as a company that advances the cause of nursing. Moreover, the urgency of the shortage has been dramatically reduced, with an estimated 1.1 million people joining the nursing profession in the United States since 2001.28
Another example of our leadership in support of nurses is our collaboration with the Chinese Nursing Association and the International Council of Nurses in Asia, which inspired a training program to build leadership skills among nurses, and to promote a healthier citizenry as part of the government’s Healthy China 2030 Plan. During the five-day program, international healthcare experts gave courses on leadership, management, communications skills, project management and quality improvement.
* “Underserved” refers to populations that are disadvantaged because of ability to pay, ability to access care, ability to access comprehensive health care, or other disparities for reasons of race, religion, language group or social status.
** These data are reported as cumulative 2016-2017 progress for the Health Workforce focus area as part of our UN SDG Commitments. See UN SDG Progress Scorecard.
27 Survey by Ipsos Public Affairs conducted from November 24 to 30, 2016, among 999 nurses, 250 nursing students, and 250 hospital administrators.
28 Increase in the number of registered nurse workforce between 2001 and 2015, according to the study, accessible at: https://www.aaacn.org/sites/default/files/documents/StateoftheRegisteredNurseWorkforce.pdf