Employee safety is a core value, inseparable from our mission of improving human health. With the right awareness, focus, practices and tools, we ensure that all our employees around the world, as well as temporary contractors and visitors to our sites, can work safely at all times. We foster a culture of safety, whether in manufacturing, in a laboratory, in an office, or in a vehicle. Our approach extends beyond staying safe at work— we offer and encourage safe practice beyond the workplace, striving to inspire a safe mindset all day, every day, and contributing to safer families and a safer society.
24%reduction in our 2019 global Total Recordable Injury Rate compared to 2018.
5.54crashes per million miles (CPMM)—the rate continued decreasing in 2019.
Activities in 2019 to advance occupational safety include:
Adding production capacity safely in Ireland: Our Janssen Supply Chain site in Ireland increased production capacity by adding a 206,000-square-foot, state-of-the-art biologics manufacturing facility, which opened in October 2019. The construction was completed in May 2020, following over 3.3 million hours of labor without a lost workday case (LWDC) as of the creation of this Report.
Major construction project completed safely in China: In August 2019, employees moved into the new Ethicon Suzhou office building, the result of 1.6 million accident-free safe work hours. This milestone marks the fulfillment of the project commitment to deliver safe construction and “help workers return home safely.”
Twenty-five years of Safe Fleet: With over 34,000 drivers worldwide, the Johnson & Johnson community celebrated 25 years of our world-class Safe Fleet program. Johnson & Johnson created Safe Fleet to provide our fleet drivers with the knowledge, skills, and reinforcement to reduce their risk of being involved in a vehicle crash. Since the introduction of the program, road safety has significantly improved and crashes have reduced—including in 2019, when we recorded our lowest number of crashes in the Company’s history and the lowest-ever number of injuries per million miles.
Key safety training activities in 2019 include:
Safety training: We maintained a full suite of safety training, involving all employees around the globe and delivered via various training methods such as webinars, e-learning, group projects, and face-to-face sessions. We also updated our Habits for Safety Success guidance and communicated these across the organization.
Safety Month: During our second annual Safety Month in March we connected workplace safety to our Company’s overall commitment to “SAFE makes anything possible.” We focused on generating meaningful dialogue and hearing employee stories about what it means to be and feel safe at work, at home, and in the community. Our focus was on the personal role each of us plays—choosing to make safe decisions in all the moments that matter. #SafetyMonth2019 had the most engagement for the year on our internal global social media platform, with a majority of our locations worldwide holding on-site safety month activations.
New training approach in Germany: Our team at Johnson & Johnson Medical Devices in Germany, in an effort to continuously improve safety training, embarked on a program to develop and implement innovations that would make safety training interactive and fun. Together with the local training organization, the team developed a new training concept called “Crack the Safe – Learning Must Be Fun.” Using interactive tools and puzzles in the concept of an escape room, the program incorporated all elements of safety training, where the puzzles could only be solved if the learning target was met. The training was delivered to hundreds of employees who provided highly positive feedback.
Employee Safety,* Global
|Lost Workday Case rate**||0.07‡||0.08||0.08|
|Total Recordable Injury Rate||0.31‡||0.41||0.36|
|Serious Injury and Illness Case rate||0.04‡||0.05||0.05|
|Number of fatalities||0‡||2||0|
|Crashes Per Million Miles (CPMM) rate***||5.54||5.81||5.94|
|Injuries Per Million Miles (IPMM) rate***||0.06||0.07||0.07|
Employee Safety by Region
|Lost Workday Case rate**|
|Europe, Middle East & Africa||0.05‡||0.05||0.04|
|Total Recordable Injury Rate|
|Europe, Middle East & Africa||0.27‡||0.29||0.26|
|Serious Injury and Illness Case rate|
|Europe, Middle East & Africa||0.03‡||0.02||0.02|
** “Lost days” are calendar days counted beginning the day after an incident has taken place.
*** CPMM and IPMM rates are based on Safe Fleet data. Rate calculation methodology uses both actual and estimated data on miles driven. We collect Safe Fleet data on employees who drive company-owned or -leased, and personally owned vehicles for Company business. Employees in the latter category are those who: 1) drive for Company business as a “regular part “of their job, and 2) receive a car allowance to purchase their own vehicle, and/or are reimbursed for vehicle expenses such as fuel, maintenance, insurance and other miscellaneous charges associated with vehicle upkeep.
‡ See PwC's Report of Independent Accountants
At Johnson & Johnson, we aspire to have the healthiest workforce in the world. Over the years, we have continuously expanded health and wellbeing programs throughout the Company and across the globe, incorporating new thinking and technologies to keep our offerings best in class and help employees make the healthy choice the easy choice. The programs and practices we advance cover three core dimensions: Healthy Eating, Healthy Movement and Healthy Mind.
112,000 employees engaged in health and wellbeing via the use of digital health tools.
120,000 and 113,000 employees provided with access to 85% implemented healthy eating and healthy movement cultures respectively.
We maintain 118 on-site healthcare clinics in 35 countries across all regions of our business. We are continuously improving and expanding these facilities to provide the best care for our employees.
Activities in 2019 to improve our healthiest workforce performance include:
HealthForce 2020: We continued to make great progress toward our goal to become the healthiest workforce under our HealthForce 2020 initiative, which engages employees and business leaders across the Enterprise globally. We enhanced our workplaces with offerings like free fruit, healthier food options, healthy beverages, opportunities to move more, and convenient resources to create an engaged, energized and high-performing culture.
HealthForce 2020 implementation at Janssen Benelux: Our teams at Janssen Benelux went the extra mile to help their workforce become healthier with a holistic program of healthy meetings including healthy food, energy breaks, standing instead of sitting, recognition moments and mindfulness sessions. They also instated a program of fresh air or games at lunch—such as table tennis sessions and walking lunches—for employees to re-energize and return to the desk refreshed for the afternoon.
Introduced new digital health tool: In late 2019, as part of our goal to become the healthiest workforce, we introduced a new and improved digital health tool for employees to support their overall health and wellbeing. This platform replaced our previous HEALTHY & ME tool, providing a new and improved way to help employees grow on their health journey. We continued using HEALTHY & ME tool throughout 2019. This new global app features a modern and intuitive layout with personalized content based on employees’ health goals. Opportunities to earn points include activity, food, and sleep tracking, THE JOHNSON & JOHNSON OFFICIAL 7 MINUTE WORKOUT, self-declarations, challenges and pre-recorded health webinars. These points can be redeemed for rewards, or may be donated toward several different charities.
Global activity challenge: In 2019, we engaged employees across all regions in our 21-day global activity challenge, which resulted in 4.6 billion collectively logged steps and a 39% increase in movement for challenge participants.
New Global Exercise Reimbursement Program: In addition to our on-site fitness centers, we expanded this program to employees in 34 countries, offering them financial reimbursement to work out in ways that are convenient for individuals, including virtual subscriptions.
Supporting mental wellbeing: In line with our HealthForce 2020 program, we maintain programs to raise awareness of mental wellbeing in the workplace and around the world. Our global Healthy Mind Policy outlines the expected approaches and resources required to support mental wellbeing at Johnson & Johnson. We are working together with our more than 2,300 Mental Health Diplomats, part of our Alliance for Diverse Abilities Employee Resource Group. They help reduce workplace mental health stigma and create a supportive work environment through routine workplace reviews and online personal empowerment programs. We offer people leader training and webinars to raise mental health awareness. Our U.S. medical benefits plan includes coverage for mental health programs. We also enhanced our Employee Assistance Program to provide a consistent approach to support our employees around the world. This program provides additional resources for employees and family members, additional training and educational tools, and a more well-rounded approach to work–life balance, resiliency, and stress management. Aiming to support employees through particularly stressful situations or concerns, it includes access to confidential short-term counseling, 24/7 online tools and resources, and on-site crisis support.
41countries where it's available to spouses and partners
We maintain workspaces designed to promote healthy lifestyles, employee engagement and collaborative working. Our Workplace Innovation Program, established in 2010, helps us better design our environments to support workplace activity through creating shared and unassigned workspace for greater flexibility, enhancing employees’ working experience, and inspiring an innovative and engaged work culture. Our workplaces incorporate elements that support physical and emotional health, such as on-site fitness centers, first-aid rooms, outdoor activity areas, nurture and faith rooms, rooms for counseling and employee assistance, and child development centers. We also adopt green building design principles in planning or renovating our workplaces to further enhance the health, safety, wellbeing and productivity of our people.
In light of the COVID-19 pandemic impact, we are constantly monitoring ongoing events while evaluating and adopting balanced and objective Credo-based measures across all of our work environments to ensure a safe, healthy and productive return to workplace. The flexibility of our workplace programs enables an efficient alignment between safety, supply and demand while positioning us for an optimized post-pandemic solution.
Grassroots workplace innovation for safety and convenience: Johnson & Johnson campuses are often quite expansive, and people move around frequently to and from meetings, as one might expect. Our team in Brazil came up with a clever way to make this easier and safer, with people often carrying laptops, cellphones, notebooks, water bottles and other items as they move around the campus. A series of stands with carry bags for all personal items are therefore now available for everyone to use. Anyone can just grab a bag, use it as required, and return it to a stand once finished, for others to use—a thoughtful, practical and innovative idea to make the workplace a little more accommodating.
75workplace innovation projects completed since 2010.
6workplace projects implemented, improving workplace environments for more than 2,427 employees in five countries.
12%increase in employee satisfaction as a result of workplace innovation projects.
54Johnson & Johnson buildings are LEED-certified.