Two women and a man talking at a table in front o a laptop
Two women and a man talking at a table in front o a laptop

Employees from Janssen Pharmaceutical Companies of Johnson & Johnson working together toward shared goals, because collaboration is in our DNA and that is how our top breakthroughs happen.

Responsible Business Practices
Responsible Business Practices
  • 416-2
    Incidents of non-compliance concerning the health and safety impacts of products and services
  • J&J19-9
    Global product recall rate

Product Quality, Safety & Reliability

As the largest healthcare company in the world, reaching billions of patients, consumers and customers each day with our medicines, consumer healthcare products and medical devices, Johnson & Johnson plays a major role in advancing human health and improving patient outcomes through the development, manufacturing and distribution of high-quality products. We uphold product quality, safety and reliability in line with Our Credo values and in compliance with applicable laws and regulations in countries where we operate.

Many of our products play a very significant role in improving people’s lives—products that patients, consumers and doctors rely on every day. We are therefore highly conscious of the need for continuity of supply to those who use our products to achieve or maintain good health and wellbeing.

A group of women and men smiling  and taking a picture

Employees at our Latina, Italy, manufacturing facility participating in our annual Quality Month activities.

From R&D to commercial to supply chain, everyone at Johnson & Johnson is dedicated to unsurpassed quality in our day-to-day roles. Proactive quality is a central part of our supply chain strategy. Each day we advance our capabilities, transforming our quality processes to connect with our self-learning and hyper- efficient production systems. For example, more and more, we are using real-time data to ensure quality is seamlessly built into our manufacturing lines.
Kathy Wengel Executive Vice President, Chief Global Supply Chain Officer Johnson & Johnson

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